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Category: Regulation & Inspection

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Police investigate two deaths at Cumbria care home

A police investigation has been launched into the deaths of two residents at a care ...

11 months

Regulation & Inspection

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Priory Group celebrates glowing report from Care Inspectorate

Priory Group has celebrated a glowing report from the Care Inspectorate for its Dunvegan care ...

11 months

Regulation & Inspection

News

ITV exposes how ‘revenge evictions’ leave care home residents homeless

An ITV documentary last night exposed how thousands of vulnerable are being evicted from their ...

11 months

Regulation & Inspection

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Resident was ignored at Inadequate rated care home

An elderly person was ignored when shouting for help at an Inadequate rated care home ...

11 months

Regulation & Inspection

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Care provider and manager ordered to pay £145k over pressure sore death

A care provider and manager have been ordered to pay fines and legal costs of ...

11 months

Regulation & Inspection

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Staff celebrate Good CQC rating for Bromley care home

A Bromley care home has achieved a Good CQC rating in its first CQC inspection ...

11 months

Regulation & Inspection

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HC-One care home in East Sussex is ‘all good’

HC-One’s Haven care home in Peacehaven has been rated Good in all areas by the ...

11 months

Regulation & Inspection

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Inadequate rating a ‘wake up call’ says learning disabilities charity

Learning disabilities charity Freeways has described an Inadequate CQC rating for a Bristol care home ...

11 months

Regulation & Inspection

News

Vida Healthcare celebrates Outstanding rating hat-trick

Vida Court in Harrogate has become the third Via Healthcare care home to achieve a ...

11 months

Dementia Care

News

Leicester care provider refuses to pay £500 remedy to former resident

A Leicester care provider has refused to pay a £500 remedy to a former resident ...

11 months

Regulation & Inspection

News

Falmouth care home celebrates Good rating

Barchester Healthcare's Falmouth Court Care Home has been celebrating after it was rated Good in ...

11 months

Regulation & Inspection

News

Advinia care home meets improvement notice requirements

An Advinia care home in Paisley, Scotland has met the terms of an improvement notice ...

11 months

Regulation & Inspection

News

Support worker sanctioned for care home abuse

A care home support worker has been issued with a three-year warning on their registration ...

11 months

Regulation & Inspection

News

Orchard Care Homes celebrates 100% Good care home rating

Orchard Care Homes is celebrating after achieving a Good CQC at all 23 of its ...

11 months

Regulation & Inspection

News

Care provider fined £120,000 for ‘catastrophic’ Covid failures

A care provider has been order to pay £200,000 at Northamptonshire Magistrates’ Court after it ...

12 months

Regulation & Inspection

News

Provider failed to respond properly to family’s complaint their mother had been treated roughly

A care provider has been found at fault by the Ombudsman after a family complained ...

12 months

Regulation & Inspection

News

Sussex care home rated Good in all areas in first inspection

Buttermere House care home in Horsham, Sussex, has been rated Good in all areas following ...

12 months

Regulation & Inspection

News

Larchwood Care says ‘lessons have been learnt’ after Ombudsman finds fault

Larchwood Care has said “lessons have been learnt” and changes implemented after the Ombudsman upheld ...

12 months

Regulation & Inspection

News

ISO to develop international care standards for older people

The International Organization for Standardization (ISO) is to develop an international care standard for older ...

12 months

Regulation & Inspection

News

Ombudsman ends investigation after care home drops after-death fee

The Local Government and Social Care Ombudsman has ended an investigation after a care home ...

1 year

Regulation & Inspection

News

HC-One care home rated Good in all areas

HC-One’s Priorslee House in Telford, Shropshire has been rated Good in all areas by the ...

1 year

Regulation & Inspection

News

North Wales home care agency praised by inspectors

A North Wales home care agency in Flintshire is celebrating after being praised by inspectors.

1 year

Regulation & Inspection

News

Care home achieves Good rating after turnaround under new manager

A luxury Oxfordshire care home has achieved a Good CQC rating following the appointment of ...

1 year

Regulation & Inspection

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Care home issued with improvement notice over ‘significant concerns’

A Paisley care home has been issued with an improvement notice after an inspection by ...

1 year

Regulation & Inspection

News

CQC pledges ‘business as usual’ despite staff strike

Disruption to CQC inspections is expected as a result of a one-day strike by unions ...

1 year

Regulation & Inspection

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CQC rating is ‘all good’ for Wiltshire care home

A Wiltshire care home has celebrated being rated Good in all categories by the CQC.

1 year

Regulation & Inspection

News

Care provider and GP surgery failed to acknowledge daughter’s power of attorney status

A care provider and GP surgery have agreed to apologise to a former care home ...

1 year

Regulation & Inspection

News

CQC appoints James Bullion interim chief inspector of adult social care

The CQC has appointed James Bullion as interim chief inspector of adult social care and ...

1 year

People moves

News

Ombudsman issues rare Adverse Findings Notice to Leicester care company

A rare Adverse Findings Notice has been issued to a Leicester care company for a ...

1 year

Regulation & Inspection

News

Extensive improvements result in Good rating for Beccles care home

Residents and staff at Black Swan Care Group’s Beccles Care Home are celebrating a Good ...

1 year

Regulation & Inspection

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Surrey care home covers resident’s moving costs following Ombudsman probe

A Surrey care home agreed to cover a resident’s costs after he was forced to ...

1 year

Regulation & Inspection

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Breaches still found at care home where resident suffered abuse

Breaches in relation to risks to people, staffing and quality assurance processes have been found ...

1 year

Regulation & Inspection

News

CQC staff launch industrial action over pay dispute

CQC staff, include care home inspectors, have begun work to rule action this week in ...

1 year

Regulation & Inspection

News

Cambridgeshire care home rated Good in all categories

Care UK’s Field Lodge care home in St Ives, Cambridgeshire has been rated Good in ...

1 year

Regulation & Inspection

News

Plymouth care home rated Good in all categories

Plymouth-based Ernstell House Care Home has secured a Good rating across all five Care Quality ...

1 year

Regulation & Inspection

News

Under embargo care home rated Good in all categories

A Cambridgeshire care home which is under a council embargo has been rated Good in ...

1 year

Regulation & Inspection

News

Support worker struck off for borrowing £90 from care home resident

A care home support worker has been struck off for borrowing £90 from a resident. ...

1 year

Regulation & Inspection

News

Methodist Homes pledges to bring Inadequate care home up to standard

Not-for-provider care home provider Methodist Homes has pledged to bring a Northamptonshire care home up ...

1 year

Regulation & Inspection

News

Barchester hospitality team celebrates 5-star food hygiene rating

The hospitality team at Barchester’s Collingtree Park Care Home in Northampton has celebrated a 5-star ...

1 year

Regulation & Inspection

News

OSJCT and Hartford Care celebrate Top 20 Care Home awards

The Orders of St John Care Trust (OSJCT) and Hartford Care are celebrating after being ...

1 year

Regulation & Inspection

News

Cambridgeshire County Council extends embargo on HC-One care homes

Cambridgeshire County Council has extended an embargo on admissions to HC-One care homes by a ...

1 year

Regulation & Inspection

News

HC-One admits ‘unacceptable mistakes’ as inquests into residents’ deaths close

Leading care home operator HC-One has admitted “unacceptable mistakes” following the conclusion of three coroners’ ...

1 year

Regulation & Inspection

News

Research reveals harmful impact of care home evictions

New research from King’s College London has revealed the harmful impact on families whose relatives ...

1 year

Regulation & Inspection

News

Suffolk care home celebrates second CQC Outstanding rating

Care UK’s Cleves Place in Haverhill has celebrated its second Outstanding rating from the CQC.

1 year

Regulation & Inspection

News

Balhousie cancels care home registration due to recruitment and retention challenges

Balhousie Care Group has cancelled the registration of its Balhousie Huntly care home in Aberdeenshire ...

1 year

Regulation & Inspection

News

Nurse suspended for abusing care home resident

A nurse has been suspended for six months after verbally abusing a resident and physically ...

1 year

Regulation & Inspection

News

Councillor acknowledges social care ‘workforce deficit’ following damning report

An Edinburgh councillor has cited workforce challenges and the need for urgent investment in response ...

1 year

Regulation & Inspection

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Covid outbreak care home celebrates turnaround after Good rating

A Scottish Borders care home where eight people died during a Covid outbreak in 2020 ...

1 year

Regulation & Inspection

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CQC under fire over rating delay following care home resident’s death

The CQC has been accused of failing to keep residents safe after an 89-year-old man ...

1 year

Regulation & Inspection

News

Council to ‘name and shame’ Inadequate care homes

Wirral Council is to publish CQC care home ratings on its website in order to ...

1 year

Regulation & Inspection

News

CQC staff vote for industrial action over pay

CQC staff have voted for strike action over pay workforce union UNISON has revealed.

1 year

Regulation & Inspection

News

Aberdeen care home rated Weak for leadership and care planning

An Aberdeen care home’s leadership and care planning has been rated Weak following an inspection ...

1 year

Regulation & Inspection

News

Bupa care home achieves third Outstanding rating

Eglantine Villa Bupa Care home celebrates its third Outstanding CQC report. Eglantine Villa Bupa Care ...

1 year

Regulation & Inspection

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Southeast has most Inadequate care homes, new research finds

The Southeast has the most Inadequate care homes in England new analysis of CQC ratings ...

1 year

Regulation & Inspection

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Ideal Carehomes home rated Good in first inspection

A Derbyshire care home is celebrating after receiving a ‘Good’ rating in its first ever ...

1 year

Regulation & Inspection

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Royal Star & Garter care home rated Outstanding in first inspection

Royal Star & Garter in High Wycombe has been rated Outstanding in its first CQC ...

1 year

Regulation & Inspection

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Home Office arrests six in operation targeting illegal working in care industry

Six people have been arrested as part of a Home Office investigation into illegal working ...

1 year

Regulation & Inspection

News

Home care service achieves good rating in first review

A home care company based in High Wycombe is celebrating after achieving a ‘good’ rating ...

1 year

Regulation & Inspection

News

Family still angry over grandmother’s facial injuries at Glasgow care home

A family have said they are still seeking answers over the facial injuries suffered by ...

1 year

Regulation & Inspection

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Highlands care home rated Very Good by Scottish regulator

Innis Mhor, part of the Parklands Care Homes group, has been rated Very Good for ...

1 year

Regulation & Inspection

News

Rescued Liverpool care home still in special measures

A Liverpool care home that was saved from closure two years ago has remained in ...

1 year

Regulation & Inspection

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Social care system ‘failing’ service users who challenge local authority decisions

People receiving social care in England and Wales are being failed when they try to ...

1 year

Regulation & Inspection

News

Care UK care home rated Good in all areas

A Care UK care home in Darlington has been rated Good in all five areas ...

1 year

Regulation & Inspection

News

Essex care home gains Outstanding rating

Essex care home Cedars Place has achieved an Outstanding rating two years after it was ...

1 year

Regulation & Inspection

News

Ideal Carehomes celebrates Good rating for Stockport service

Ideal Carehomes’ staff and residents at Brinnington Hall care home in Stockport are celebrating following ...

1 year

Regulation & Inspection

News

Five people handed anti-slavery orders for care home worker ‘exploitation’

Five people suspecting of recruiting and exploiting Indian students working in care homes in North ...

1 year

Regulation & Inspection

News

MHA celebrates Good rating for Hastings care home

Staff and residents at MHA Hastings’ Lauriston care home are celebrating after being rated Good ...

1 year

Regulation & Inspection

News

Ombudsman issues guide for care providers on good record keeping

The Local Government and Social Care Ombudsman has issued a guide to help care providers ...

1 year

Regulation & Inspection

News

Ombudsman finds fault with care home’s medication administration and communication

A Staffordshire care home has agreed to pay a ‘symbolic sum’ and apologise to the ...

1 year

Regulation & Inspection

News

Rapport Housing and Care investigated by social housing regulator

The Regulator of Social Housing is carrying out an investigation into Rapport Housing and Care’s ...

1 year

Regulation & Inspection

News

Four arrested after incident at Dorset care home

Four staff members have been arrested following an incident at a Dorset care home.

1 year

Regulation & Inspection

News

Bupa Care Homes fined £400k after falling tree crushes child

Bupa Care Homes has been fined £400,000 after an eight-year-old girl suffered major injuries from ...

1 year

Regulation & Inspection

News

Almost half of care homes found failing in England during risk-based inspections

Almost half of care homes in England were found to be failing in 2022 as ...

1 year

Regulation & Inspection

News

Ombudsman finds fault with care home’s treatment of resident with gout

The Local Government & Social Care Ombudsman has found fault with a care home following ...

1 year

Regulation & Inspection

News

Parklands Care Homes celebrates top marks for supporting residents

Staff and residents at Parklands Care Homes group are celebrating after receiving top marks from ...

1 year

Regulation & Inspection

News

Westgate Healthcare celebrates Outstanding CQC rating

Staff and residents at a Buckinghamshire care home are planning a celebration after receiving an ...

1 year

Regulation & Inspection

News

People at ‘risk of harm’ at care home under police investigation

People were found to be at “risk of harm” at a Bedfordshire care home being ...

1 year

Regulation & Inspection

News

Humberside care home issued with warning notice

A care home resident has said it felt like staff were “just going through the ...

1 year

Regulation & Inspection

News

WEBINAR: Opportunities for social care in 2023

The opportunities for social care brought by the new year is the subject of the ...

1 year

Regulation & Inspection

News

Councils and care providers agree to 2,000 Ombudsman recommendations in 2021-22

Councils and care providers agreed to 1,967 recommendations targeted at improving services in 2021-22.

1 year

Regulation & Inspection

News

Care consultancy Fulcrum Care wins national award for turnaround support

Leading care consultancy Fulcrum Care has been recognised at a prestigious national awards recognising excellence ...

1 year

Business

News

Care assistant struck-off for hitting demetia empathy doll

A care home assistant has been struck-off after hitting an empathy doll and causing distress ...

1 year

Regulation & Inspection

News

Stow Healthcare care home celebrates Outstanding hattrick

Family-run care home provider Stow Healthcare is celebrating a third consecutive Outstanding CQC rating for ...

1 year

Regulation & Inspection

News

Wakefield care home joins select band with Outstanding in all five areas

Ideal Carehomes’ Hepworth House care home in Wakefield has become one of a handful of ...

1 year

Regulation & Inspection

News

Ombudsman finds care home provided ‘poor care’ for resident who suffered repeated falls

The Local Government & Social Care Ombudsman has found “some evidence” that the deterioration of ...

1 year

Regulation & Inspection

News

Care home resident died of kidney failure due to dehydration

A care home resident died of kidney failure due to dehydration after not being given ...

1 year

Dementia Care

News

Inadequate care home left residents at risk of harm and overdose

A Leicestershire care home has been rated Inadequate after residents were left at risk of ...

1 year

Regulation & Inspection

News

Care minister considering new powers for CQC on care home visiting

Care minister Helen Whately has said she is considering giving the CQC new powers to ...

1 year

Policy & Politics

News

Council investigation finds hospital patients were ‘unlawfully’ discharged into care homes

An investigation has found 83 patients were “unlawfully” discharged from Edinburgh hospitals to care homes ...

1 year

Regulation & Inspection

News

Daughter complained care home’s lack of support led to mother’s premature death

A daughter has complained to the Ombudsman that a lack of support for her mother ...

1 year

Regulation & Inspection

News

Barchester apologises following complaint at Warwickshire care home

Barchester Healthcare has apologised and agreed to pay £500 after a daughter complained about the ...

1 year

Regulation & Inspection

News

Inadequate care home had broken washing machines and soiled laundry

A Northumberland care home run by Four Seasons has been rated Inadequate by the CQC.

1 year

Regulation & Inspection

News

Care home with ‘recruitment challenges’ rated Inadequate by CQC

An HC-One care home with “recruitment and retention challenges” has been rated Inadequate by the ...

1 year

Regulation & Inspection

News

Care England calls for Ofgem investigation into ‘crippling’ energy rates

Care England has called for an investigation into “horrendous and financially crippling” energy bills facing ...

1 year

Regulation & Inspection

News

Council leaders visit Excelcare care home in South London

Lambeth councillor Marcia Cameron and lead commissioner Paulo Borges at Excelcare’s Limetree Care Home Lambeth ...

1 year

Business

News

Merseyside care home rated Inadequate and placed in Special Measures

A care home in Southport, Merseyside has been rated Inadequate by the CQC and placed ...

1 year

Regulation & Inspection

News

Cambridgeshire Council cancels £64m block contract with HC-One

Cambridgeshire County Council has cancelled a £64 million, 15-year block contract with HC-One.

2 years

Regulation & Inspection

News

Webinar to help prepare for a new era of CQC inspection

Guidance on preparing for a new era of CQC inspection is to be offered at ...

2 years

Regulation & Inspection

News

Police investigate care home resident’s death following alleged assault

Police are reporting the death of a woman in her 80s after a report of ...

2 years

Regulation & Inspection

News

People ‘not safe and at risk of harm’ at Inadequate care home

A CQC inspection has found that people were “not safe” and at “risk of avoidable ...

2 years

Regulation & Inspection