Nexus Home Care Services has achieved a near perfect 9.9 out of 10 score on reviews website, homecare.co.uk

The score for the West Midlands home care provider, which serves Sutton Coldfield, Lichfield and Tamworth, is based on 57 reviews by service users, relatives and friends.

Managing director, Tinga Umera of Nexus Care Services, said: “Our whole team is incredibly proud to receive this recognition. Our clients are at the core of what we do, which makes this score particularly meaningful for our wonderful care team.

“Based on reviews and experiences from past and present clients, the Homecare score is just one of the ways that we see the tangible difference we make to the lives of clients and their loved ones.

“It is also a testament to our carers and their friendly, professional approach. We provide a full suite of home care services, from companionship to full-time live-in care, and that requires a lot of different skills.”

Reviews on the site described Nexus’ care team as “timely, friendly, kind, caring, attentive, diligent and professional”.

One reviewer commented: “I found Nexus to be kind, caring and professional towards the care and support of my late grandparents. I would be happy to recommend them to anyone looking for a carer. At a time when things felt a bit challenging, they made everything just feel a little bit easier.”