Category: Regulation & Inspection

News

Lancashire care home first to receive new national accreditation

The country manor care facility is also rated ‘good’ in all five areas of inspection ...
3 weeks
Regulation & Inspection
News

First three council adult services receive ratings after CQC inspection

West Berkshire, Hounslow and Hertfordshire were the very first councils to be inspected by the ...
4 weeks
Regulation & Inspection
News

Surrey care home fined £25k after resident head injury death

'I hope the outcome... reminds care providers of their duty to assess and manage all ...
4 weeks
Legal
News

Cotswold care home receives recognition for inclusive approach

Aura Care Living’s Stratton Court is celebrating its most recent feedback from an assessment by ...
2 months
Regulation & Inspection
News

Ombudsman finds evidence company failed to provide adequately trained carers

An Ombudsman investigation has found evidence a company failed to provide adequately trained live-in carers.
2 months
Regulation & Inspection
News

Ombudsman finds fault with care provider over complaint handling

Greensleeves Care has been asked to apologise and pay £100 after the ombudsman found fault ...
2 months
Regulation & Inspection
News

ICO publishes guidance to improve health and social care transparency

New guidance has been published by the Information Commissioner’s Officer (ICO) to improve health and ...
2 months
Regulation & Inspection
News

Care worker suspended after twisting resident’s finger

An Aberdeen care worker has been given a six months’ suspension order for poking a ...
2 months
Regulation & Inspection
News

HC-One celebrates Excellent rating for Dundee care home

Staff and residents at HC-One’s Balcarres Care Home in Dundee are celebrating after receiving the ...
2 months
Regulation & Inspection
News

New law protecting care home visiting rights comes into force

New legislation protecting the rights of families to visit care homes has come into force.
2 months
Policy & Politics
News

Nursing home pledges ‘immediate improvement’ after Inadequate rating

A Yorkshire nursing home has said it has put a robust action plan in place ...
2 months
Regulation & Inspection
News

Ombudsman finds home care visits were ‘frequently short’

A care provider has been asked to apologise and pay £200 after a family member ...
2 months
Regulation & Inspection
News

Nursing home failed to preserve dying resident’s dignity

A Bristol nursing home has apologised after failing to preserve a dying resident’s dignity.
3 months
Regulation & Inspection
News

Care provider sanctioned for poor record keeping after falls complaint

A Sunderland care home has been sanctioned for poor record keeping and allowing people to ...
3 months
Regulation & Inspection
News

Ombudsman issues care home with critical notice

A care home has been issued with a critical notice by the Ombudsman following a ...
3 months
Regulation & Inspection
News

Regulator seeks to cancel care home registration

An application to cancellation the registration of an Inverness has been submitted by the Care ...
3 months
Regulation & Inspection
News

Leonard Cheshire to close care home after deregistration

Leonard Cheshire is to close a care home after it was issued with a de-registration ...
3 months
Regulation & Inspection
News

Home care business gains second Outstanding rating

Home care provider Right at Home Solent & Southampton has been rated Outstanding by the ...
3 months
Regulation & Inspection
News

Former care home manager ordered to pay £10k after CQC prosecution

A former Warwickshire care home manager has been ordered to pay £10,000 for failing to ...
4 months
Regulation & Inspection
News

Advinia pursues legal challenge to Inadequate CQC rating

Advinia Health Care is “pursuing legal means” to challenge an Inadequate CQC rating.
4 months
Regulation & Inspection
News

Berkley Care Group attains ISO 9001 certification

Luxury care provider Berkley Care Group has attained ISO 9001 quality management certification by the ...
4 months
Regulation & Inspection
News

MHA home celebrates Good rating

Staff and residents at MHA Epworth Grange are celebrating after receiving a Good rating from ...
4 months
Regulation & Inspection
News

Care home rated Inadequate after suspension following Panorama investigation

A Gateshead care home has been rated Inadequate following a BBC investigation.
4 months
Regulation & Inspection
News

MHA celebrates Rotherham care home’s Good rating

Staff and residents at MHA Sandygate are celebrating after receiving a Good inspection rating from ...
4 months
Regulation & Inspection
News

Care home served eviction notice after two months

A care home which served an eviction notice on a resident after just two months ...
4 months
Regulation & Inspection
News

CQC drops prosecution over care home Covid deaths

A prosecution over 11 deaths at a care home in Sidmouth, Devon has been dropped ...
4 months
Regulation & Inspection
News

Care home refuses to refund family after Ombudsman finds ‘neglect’  

A Dorset care home has refused to refund over £10,000 in fees to a family ...
4 months
Regulation & Inspection
News

Bupa admits falling short of high standards after Ombudsman complaint

Bupa has apologised and admitted its care fell short of its usual high standards following ...
4 months
Regulation & Inspection
News

Voices of Care talks to Care Inspectorate head Jackie Irvine

Newcross Healthcare is pleased to announce the recent appearance of Jackie Irvine, chief executive of the Care ...
5 months
Regulation & Inspection
News

New leadership appointed after care home falls into special measures

A new leadership team has been appointed at a Birmingham care home after it fell ...
5 months
Regulation & Inspection
News

Care group accelerates action plan to tackle safety concerns

Minster Care Group has pledged to make improvements “as quickly as possible” after a care ...
5 months
Regulation & Inspection
News

Lancashire care home celebrates CQC rating upgrade

Bayswood Care Group's Alexandra Nursing Home is celebrating after receiving a Good rating from the ...
5 months
Regulation & Inspection
News

MHA celebrates top review rating for Hastings care home

MHA Lauriston has received a maximum 10 out of 10 review rating from carehome.co.uk
5 months
Regulation & Inspection
News

Healthcare trust accused of making Victorian factories look progressive

A Northern Ireland healthcare trust has been accused of operating a draconian regime that makes ...
5 months
Regulation & Inspection
News

Ombudsman finds care provider failed to treat resident with dignity and respect

An investigation by the Local Government & Social Care Ombudsman has found evidence a care ...
5 months
Regulation & Inspection
News

Pathfinder Healthcare Group celebrates four Good ratings 

Specialist provider Pathfinder Healthcare Group has received four Good ratings from the Care Quality Commission ...
5 months
Regulation & Inspection
News

New leadership team installed at care home after concerns raised

A Warwickshire care home has installed a new leadership team after concerns were raised over ...
5 months
Regulation & Inspection
News

Worcestershire care home given top marks by residents and families

Millcroft care home in Redditch has received a 10 out of 10 rating on care ...
6 months
Regulation & Inspection
News

Drug dealing and weapons found at Dumbarton care home

Residents dealt in illicit drugs and stored weapons in their rooms at a Dumbarton care ...
6 months
Regulation & Inspection
News

Care provider breached CMA guidance with 46% fee hike

Advinia Health Care has apologised after the Local Government & Social Care Ombudsman found it ...
6 months
Regulation & Inspection
News

Ideal Carehomes celebrates Good rating for West Yorkshire care home

Ideal Carehomes’ Ashworth Grange care home in Dewsbury has been rated Good by the CQC.
6 months
Regulation & Inspection
News

CQC investigates after care home resident severely burned

An incident in which a care home resident living with dementia suffered severe burns after ...
6 months
Regulation & Inspection
News

MHA celebrates Good rating for Nottingham care home

MHA’s Queenswood care home in Beeston has been rated Good in all categories by the ...
7 months
Regulation & Inspection
News

Nursing home challenges CQC findings after dropping from Good to Inadequate

A Sheffield nursing home has vowed to challenge the CQC’s findings after it was downgraded ...
7 months
Regulation & Inspection
News

Home care company awarded Outstanding for second time

Home Instead Salford & Worsley has been awarded an overall Outstanding rating by the Care ...
7 months
Regulation & Inspection
News

Nursing home failed to meet cultural needs of Caribbean woman

A West Midlands council has apologised and agreed to reimburse a portion of paid care ...
7 months
Regulation & Inspection
News

Foley Grange care home rated Good in first inspection

Ideal Carehomes’ Foley Grange care home in Kidderminster which opened in 2021, has been rated ...
7 months
Regulation & Inspection
News

Skills for Care and The Outstanding Society launch updated Good and Outstanding care guide

Skills for Care and The Outstanding Society have co-produced an updated edition of the Good ...
7 months
Regulation & Inspection
News

Abbeyfield highlights staff shortages after CQC Inadequate rating

Housing charity Abbeyfield has acknowledged issues due to staff shortages at a care home rated ...
7 months
Regulation & Inspection
News

Care home resident ‘did not always receive the services he paid for’

A care home operator has agreed to apologise and pay a ‘symbolic payment’ of £750 ...
7 months
Regulation & Inspection
News

Nexus celebrates near perfect customer review score

Nexus Home Care Services has achieved a near perfect 9.9 out of 10 score on ...
7 months
Regulation & Inspection
News

Ombudsman recommends care home refund overcharged resident

Ideal Carehomes has been instructed to pay a refund to the family of a resident ...
7 months
Regulation & Inspection
News

Sixteen care homes currently rated ‘red’ by Kent County Council

Admissions embargoes on local authority placements are in force at 16 care homes in Kent, ...
7 months
Regulation & Inspection
News

Care home nurse who swore at and slapped resident suspended for two years

A care home nurse who swore at a resident and slapped their hand has been ...
7 months
Regulation & Inspection
News

HC-One apologises for lack of accurate and complete records following Ombudsman complaint

HC-One has apologised for uncertainty caused by a lack of accurate and complete records after ...
7 months
Regulation & Inspection
News

Ideal Carehomes celebrates top marks for Stoke-on-Trent care home

Ideal Carehomes’ Coopers Croft service in Stoke-on-Trent has received a 10 out of 10 rating ...
8 months
Regulation & Inspection
News

Council wrongly included £20k gift money in woman’s care cost calculations

North Yorkshire Council has been told to re-calculate how much a woman should pay for ...
8 months
Regulation & Inspection
News

New CQC assessments to begin in November

From 21 November the Care Quality Commission will start using its new single assessment framework ...
8 months
Regulation & Inspection
News

Advinia says ‘lack of funding’ contributed to Inadequate CQC rating

Advinia Healthcare has said a lack of authority funding contributed to a care home’s Inadequate ...
8 months
Regulation & Inspection
News

Parklands Care Homes celebrates Very Good Care Inspectorate rating

Urray House, part of the award winning Parklands group, has been rated Very Good in ...
8 months
Regulation & Inspection
News

Edinburgh care home scores top marks for supporting wellbeing

A family owned care home has become one of a handful in Edinburgh to receive ...
8 months
Regulation & Inspection
News

Domiciliary care provider unlawfully prevented people from leaving their homes

Three people were “unlawfully prevented from leaving their homes” at a Plymouth domiciliary care provider, ...
8 months
Regulation & Inspection
News

Balhousie Care Group ‘desperately disappointed’ by Care Inspectorate report

Balhousie Care Group has said it is “desperately disappointed” by gradings issued by the Care ...
8 months
Regulation & Inspection
News

Hallmark home receives Outstanding rating

Team members and residents at Hallmark Care Homes’ Kew House are celebrating after receiving an ...
8 months
Regulation & Inspection
News

Investigation reveals catalogue of allegations against closing care homes

A BBC investigation has revealed 46 allegations of sexual abuse, neglect and assault made over ...
8 months
Regulation & Inspection
News

Athena Care Homes says ‘robust action plan’ in place after care home rated Inadequate

Athena Care Home has said a “robust action plan” is in place to address areas ...
9 months
Regulation & Inspection
News

Care Inspectorate launches guidance on support for vegans and vegetarians

The Care Inspectorate has partnered with charity Vegetarian for Life to produce guidance on good care ...
9 months
Catering
News

Colten Care celebrates Outstanding rating for Dorset care home

Colten Care’s Abbey View in Sherborne has celebrated being rated Outstanding by the CQC.
9 months
Regulation & Inspection
News

Home Instead Scotland offices celebrate 5-star ratings

Three Home Instead offices owned by Suhail Rehman and his team have achieved 5-star ratings ...
9 months
Business
News

Care providers should promote complaints process, says watchdog

The social care ombudsman is calling for care providers to “up their game” by including ...
9 months
Regulation & Inspection
News

CQC finds ‘same issues’ at troubled care home eight months after takeover

The CQC has found the “same issues” at an Inadequate Cornwall care home eight months ...
9 months
Regulation & Inspection
News

Sanders Senior Living celebrates Good care home rating

Sanders Senior Living’s The Belmont care home in Worcester has been rated Good in all ...
9 months
Regulation & Inspection
News

Excelcare pledges ‘swift and effective’ action after Inadequate care home rating

Excelcare has promised to act “swiftly and effectively” to tackle issues after its St George’s ...
9 months
Regulation & Inspection
News

Hallmark celebrates Excellent Welsh care home report

Hallmark Care Homes’ Ty Enfys Care Home in Pentwyn has been rated Excellent in all ...
9 months
Regulation & Inspection
News

Council admits ‘mistakes’ after man with dementia left unsupported in hotel

A West Yorkshire council has admitted “mistakes” and issued an apology after a man living ...
9 months
Regulation & Inspection
News

Renaissance Care celebrates five-star Care Inspectorate report

Renaissance Care’s Cowdray Club care home in Aberdeen has been rated Very Good in all ...
9 months
Regulation & Inspection
News

Yorkshire care home gets top marks in first inspection

A care home in East Riding, Yorkshire has been rated Outstanding in its first inspection
10 months
Regulation & Inspection
News

RMBI Care Co celebrates Outstanding rating for Suffolk care home

RMBI Care Co’s Cornwallis Court in Bury St Edmunds has been rated Outstanding by the ...
10 months
Regulation & Inspection
News

HC-One to close three embargoed Cambridgeshire care homes

HC-One has announced the closure of three embargoed care homes in Cambridgeshire.
10 months
Regulation & Inspection
News

Tyne & Wear care home rated Good in all areas

A Tyne & Wear care home operated by Healthcare Management Solutions has been rated Good ...
10 months
Regulation & Inspection
News

Suffolk care home gains tops marks for environmental health

A Suffolk care home is celebrating after gaining top marks following an environmental health inspection.
10 months
Regulation & Inspection
News

Kingsley Healthcare issues robust response to Inadequate CQC rating

Kingsley Healthcare has made a robust response after its Downham Grange care home in Norfolk ...
10 months
Regulation & Inspection
News

Huddersfield care home given six months to improve

A Huddersfield care home has been given six months to improve or face being shut ...
10 months
Regulation & Inspection
News

Regulator finds significant improvements at Advinia care home

The Care Inspectorate has found significant improvement at an Advinia care home in Paisley, Scotland.
11 months
Regulation & Inspection
News

Hamewith Lodge celebrates Care Inspectorate report

HC-One Scotland’s Hamewith Lodge home is celebrating its recent Care Inspectorate report which rated it ...
11 months
Regulation & Inspection
News

Care leader begins work on global standard for healthy ageing

Greensleeves Care chief executive Paul Newman is leading the development of a new international standard ...
11 months
Regulation & Inspection
News

Care service complaints continue to rise in Scotland

The number of complaints about care services in Scotland continued to rise in 2022/23.
11 months
Regulation & Inspection
News

CQC urged to act as figures show one in five care homes below standard

Campaigners have called on the CQC to take “urgent action” over the one in five ...
11 months
Regulation & Inspection
News

Runwood Homes care home placed in special measures

A Runwood Homes care home in Norfolk has been placed in special measures after being ...
11 months
Regulation & Inspection
News

Healthcare Homes accused of ‘lack of professional curiosity’ in LA fees mix-up

Healthcare Homes has been accused of lacking “professional curiosity” after taking five months to bill ...
11 months
Regulation & Inspection
News

Residents removed from Blackburn care home due to fire safety risks

Residents at a Blackburn have been moved to alternative accommodation after an inspection found serious ...
11 months
Regulation & Inspection
News

Union calls off planned CQC strike action

Public and Commercial Services Union (PCS) members have suspended three-day strike action at the CQC ...
11 months
Regulation & Inspection
News

Athena Care Homes offers £1,400 refund for respite care ‘shortcomings’

Athena Care Homes has offered to pay a partial refund of £1,400 to the family ...
11 months
Regulation & Inspection
News

Care home failed to assess resident’s CHC eligibility

A Birmingham care home has been found at fault for failing to assess a resident’s ...
11 months
Regulation & Inspection
News

Care worker who mocked resident on social media given warning

A care worker who carried a social user over his shoulder and mocked her on ...
11 months
Regulation & Inspection
News

MMCG care home marks one year anniversary with glowing inspection report

An Ayr care home has been rated Very Good in all categories a year after ...
11 months
Regulation & Inspection
News

Orchard Care Homes apologises for care failings following resident’s death

Orchard Care Homes has issued an apology after a daughter complained her mother had been ...
11 months
Regulation & Inspection
News

Councils call for scrapping of plans for single word rating of adult social care services

Councils have called on the government to scrap plans for a single word rating system ...
12 months
Regulation & Inspection
News

Care home celebrates Good rating after multi-million redevelopment

A Surrey care home is celebrating a Good rating from the Care Quality Commission following ...
12 months
Regulation & Inspection
News

Care worker jailed for nine months for ill-treatment of residents

A Chesterfield care worker has been jailed for nine months for ill-treating care home residents.
12 months
Regulation & Inspection

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