HC-One care home rated Good in all areas

Priorslee House staff celebrate their Good rating
Priorslee House staff celebrate their Good rating

HC-One’s Priorslee House in Telford, Shropshire has been rated Good in all areas by the CQC.

The home, which is registered to provide accommodation and personal care for up to 71 people, was visited by inspectors on 14 March.

Area director, Heidi Scott, said: “This rating is great news. I would like to thank the whole team for their commitment and hard work and congratulate them on such an impressive report.

“We are dedicated to achieving our aim of being the care provider of choice for those looking for the very best care and support, and employer of choice for the best, most professional and kindest care staff.”

The CQC’s inspectors were full of praise for the caring team who were described as “kind and compassionate” and complimented for the positive relationships they build with each resident.

One residents told inspectors: “I’m happy here because [staff] respect you.” Another said: “The staff treat me with respect,” while the relative of a resident commented: “Staff are so caring.”

The positive CQC report comes on the back of Priorslee House being rated among the Top 20 care homes in the West Midlands by carehome.co.uk

Care home manager, Anita Horton, commented: “We are so pleased with both of these achievements. The CQC report is a testament to the hard work and kind care that each and every member of the team puts in, day in day out. I am so proud of everybody at Priorslee House.”

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