Regulation & Inspection Archives

Category: Regulation & Inspection

News

CQC takes action against Accrington care home

The Care Quality Commission has rated Moorhead Rest Home in Accrington, Lancashire as Inadequate, placed ...

13 hours

Regulation & Inspection

News

Interim chief executive to leave CQC

Kate Terroni, interim chief executive of the Care Quality Commission (CQC) has announced that she ...

1 month

People

News

CQC to tackle “serious organisational failings” following reviews

The Care Quality Commission (CQC) has accepted the high-level recommendations of two reviews which identify” ...

1 month

Regulation & Inspection

News

Care home found ‘inadequate’ after staff resort to social media for training

The inspection was prompted by whistleblowers contacting the CQC with concerns around safety and a ...

2 months

Regulation & Inspection

News

Bedford care home earns ‘outstanding’ rating for first time

Pathways Care Group's Azalea House offers holistic and therapeutic recovery support for eight adults with ...

2 months

Regulation & Inspection

News

CQC asks for providers’ help in Kate Terroni’s latest message to sector

'We're currently on track to deliver around 5,000 assessments by the end of March 2025,' ...

3 months

People

News

CQC ‘prioritising care homes over home care’, claims Homecare Association

A new Homecare Association report has revealed 'critical failures' in the Care Quality Commission's regulation ...

3 months

Regulation & Inspection

News

Home care provider in special measures after reports of financial abuse

The Care Quality Commission (CQC) has placed East Anglia Domiciliary Care Branch in special measures ...

3 months

Regulation & Inspection

News

CQC prosecutions up 700% as fines top £5m in two years

Prosecutions of health and care providers are at their highest level ever since the introduction ...

3 months

Regulation & Inspection

News

Lincolnshire care home finds itself in ‘special measures’ as CQC rates it ‘inadequate’

This inspection was carried out in response to concerns raised with the commission about the ...

3 months

Regulation & Inspection

News

Inspectors praise ‘very good’ Falkirk care home

The Care Inspectorate (CI) report marked Care UK’s Caledonian Court as ‘very good’ and ‘good’ ...

3 months

Regulation & Inspection

News

Care home owners hit with £120k fine for fire safety negligence

The judge in the case described defective fire doors and a lack of detection and ...

4 months

Regulation & Inspection

News

Police notified after care home resident’s ‘toxic and fatal’ medication overdose

A coroner's report described Shahida Khan's death as 'unexplained', saying only trained staff were permitted ...

4 months

Clinical

News

CQC confirms it is working on new handbook for providers

The handbook will address common complaints about the CQC such as poor communication and providers ...

4 months

Regulation & Inspection

News

Buckfast-thieving carer banned from working in sector

A Scottish woman has been removed from the register of care workers after a number ...

4 months

Regulation & Inspection

News

REACTION: CQC’s ‘devastating approach’ as government lambasts regulator

Wes Streeting admitted the Care Quality Commission is 'not fit for purpose', something the sector ...

4 months

BREAKING NEWS: Wes Streeting admits CQC is ‘not fit for purpose’ in wake of damning government report

'I have been stunned by the extent of the failings of the institution that is ...

4 months

Policy & Politics

News

Everything Kate Terroni said in candid ‘apology’ for CQC failings

'We’re not where we want to be, and we’re determined to put things right,' said ...

5 months

Regulation & Inspection

News

CQC ‘very concerned’ as Ipswich care home earns ‘inadequate’ rating

The home was caring for 57 people at the time of the inspection, which was ...

5 months

Regulation & Inspection

News

Scottish care worker given warning after being found guilty of drinking at work

The Scottish Social Services Council found him guilty of "consuming alcohol while on shift" on ...

5 months

People

News

Ian Trenholm to step down as CQC chief executive

Ian Trenholm, chief executive of care inspectorate CQC, will step down from his role at ...

5 months

People moves

News

CQC taking legal action against Sussex care home

The CQC said it cannot yet reveal the details of its 'action' against Greenways in ...

5 months

Legal

News

Lancashire care home first to receive new national accreditation

The country manor care facility is also rated ‘good’ in all five areas of inspection ...

6 months

Regulation & Inspection

News

First three council adult services receive ratings after CQC inspection

West Berkshire, Hounslow and Hertfordshire were the very first councils to be inspected by the ...

6 months

Regulation & Inspection

News

Surrey care home fined £25k after resident head injury death

'I hope the outcome... reminds care providers of their duty to assess and manage all ...

6 months

Legal

News

Cotswold care home receives recognition for inclusive approach

Aura Care Living’s Stratton Court is celebrating its most recent feedback from an assessment by ...

7 months

Regulation & Inspection

News

Ombudsman finds evidence company failed to provide adequately trained carers

An Ombudsman investigation has found evidence a company failed to provide adequately trained live-in carers.

7 months

Regulation & Inspection

News

Ombudsman finds fault with care provider over complaint handling

Greensleeves Care has been asked to apologise and pay £100 after the ombudsman found fault ...

7 months

Regulation & Inspection

News

ICO publishes guidance to improve health and social care transparency

New guidance has been published by the Information Commissioner’s Officer (ICO) to improve health and ...

8 months

Regulation & Inspection

News

Care worker suspended after twisting resident’s finger

An Aberdeen care worker has been given a six months’ suspension order for poking a ...

8 months

Regulation & Inspection

News

HC-One celebrates Excellent rating for Dundee care home

Staff and residents at HC-One’s Balcarres Care Home in Dundee are celebrating after receiving the ...

8 months

Regulation & Inspection

News

New law protecting care home visiting rights comes into force

New legislation protecting the rights of families to visit care homes has come into force.

8 months

Policy & Politics

News

Nursing home pledges ‘immediate improvement’ after Inadequate rating

A Yorkshire nursing home has said it has put a robust action plan in place ...

8 months

Regulation & Inspection

News

Ombudsman finds home care visits were ‘frequently short’

A care provider has been asked to apologise and pay £200 after a family member ...

8 months

Regulation & Inspection

News

Nursing home failed to preserve dying resident’s dignity

A Bristol nursing home has apologised after failing to preserve a dying resident’s dignity.

8 months

Regulation & Inspection

News

Care provider sanctioned for poor record keeping after falls complaint

A Sunderland care home has been sanctioned for poor record keeping and allowing people to ...

8 months

Regulation & Inspection

News

Ombudsman issues care home with critical notice

A care home has been issued with a critical notice by the Ombudsman following a ...

8 months

Regulation & Inspection

News

Regulator seeks to cancel care home registration

An application to cancellation the registration of an Inverness has been submitted by the Care ...

8 months

Regulation & Inspection

News

Leonard Cheshire to close care home after deregistration

Leonard Cheshire is to close a care home after it was issued with a de-registration ...

9 months

Regulation & Inspection

News

Home care business gains second Outstanding rating

Home care provider Right at Home Solent & Southampton has been rated Outstanding by the ...

9 months

Regulation & Inspection

News

Former care home manager ordered to pay £10k after CQC prosecution

A former Warwickshire care home manager has been ordered to pay £10,000 for failing to ...

9 months

Regulation & Inspection

News

Advinia pursues legal challenge to Inadequate CQC rating

Advinia Health Care is “pursuing legal means” to challenge an Inadequate CQC rating.

9 months

Regulation & Inspection

News

Berkley Care Group attains ISO 9001 certification

Luxury care provider Berkley Care Group has attained ISO 9001 quality management certification by the ...

9 months

Regulation & Inspection

News

MHA home celebrates Good rating

Staff and residents at MHA Epworth Grange are celebrating after receiving a Good rating from ...

9 months

Regulation & Inspection

News

Care home rated Inadequate after suspension following Panorama investigation

A Gateshead care home has been rated Inadequate following a BBC investigation.

10 months

Regulation & Inspection

News

MHA celebrates Rotherham care home’s Good rating

Staff and residents at MHA Sandygate are celebrating after receiving a Good inspection rating from ...

10 months

Regulation & Inspection

News

Care home served eviction notice after two months

A care home which served an eviction notice on a resident after just two months ...

10 months

Regulation & Inspection

News

CQC drops prosecution over care home Covid deaths

A prosecution over 11 deaths at a care home in Sidmouth, Devon has been dropped ...

10 months

Regulation & Inspection

News

Care home refuses to refund family after Ombudsman finds ‘neglect’

A Dorset care home has refused to refund over £10,000 in fees to a family ...

10 months

Regulation & Inspection

News

Bupa admits falling short of high standards after Ombudsman complaint

Bupa has apologised and admitted its care fell short of its usual high standards following ...

10 months

Regulation & Inspection

News

Voices of Care talks to Care Inspectorate head Jackie Irvine

Newcross Healthcare is pleased to announce the recent appearance of Jackie Irvine, chief executive of the Care ...

10 months

Regulation & Inspection

News

New leadership appointed after care home falls into special measures

A new leadership team has been appointed at a Birmingham care home after it fell ...

10 months

Regulation & Inspection

News

Care group accelerates action plan to tackle safety concerns

Minster Care Group has pledged to make improvements “as quickly as possible” after a care ...

10 months

Regulation & Inspection

News

Lancashire care home celebrates CQC rating upgrade

Bayswood Care Group's Alexandra Nursing Home is celebrating after receiving a Good rating from the ...

10 months

Regulation & Inspection

News

MHA celebrates top review rating for Hastings care home

MHA Lauriston has received a maximum 10 out of 10 review rating from carehome.co.uk

10 months

Regulation & Inspection

News

Healthcare trust accused of making Victorian factories look progressive

A Northern Ireland healthcare trust has been accused of operating a draconian regime that makes ...

10 months

Regulation & Inspection

News

Ombudsman finds care provider failed to treat resident with dignity and respect

An investigation by the Local Government & Social Care Ombudsman has found evidence a care ...

10 months

Regulation & Inspection

News

Pathfinder Healthcare Group celebrates four Good ratings

Specialist provider Pathfinder Healthcare Group has received four Good ratings from the Care Quality Commission ...

10 months

Regulation & Inspection

News

New leadership team installed at care home after concerns raised

A Warwickshire care home has installed a new leadership team after concerns were raised over ...

11 months

Regulation & Inspection

News

Worcestershire care home given top marks by residents and families

Millcroft care home in Redditch has received a 10 out of 10 rating on care ...

12 months

Regulation & Inspection

News

Drug dealing and weapons found at Dumbarton care home

Residents dealt in illicit drugs and stored weapons in their rooms at a Dumbarton care ...

12 months

Regulation & Inspection

News

Care provider breached CMA guidance with 46% fee hike

Advinia Health Care has apologised after the Local Government & Social Care Ombudsman found it ...

12 months

Regulation & Inspection

News

Ideal Carehomes celebrates Good rating for West Yorkshire care home

Ideal Carehomes’ Ashworth Grange care home in Dewsbury has been rated Good by the CQC.

12 months

Regulation & Inspection

News

CQC investigates after care home resident severely burned

An incident in which a care home resident living with dementia suffered severe burns after ...

12 months

Regulation & Inspection

News

MHA celebrates Good rating for Nottingham care home

MHA’s Queenswood care home in Beeston has been rated Good in all categories by the ...

12 months

Regulation & Inspection

News

Nursing home challenges CQC findings after dropping from Good to Inadequate

A Sheffield nursing home has vowed to challenge the CQC’s findings after it was downgraded ...

12 months

Regulation & Inspection

News

Home care company awarded Outstanding for second time

Home Instead Salford & Worsley has been awarded an overall Outstanding rating by the Care ...

1 year

Regulation & Inspection

News

Nursing home failed to meet cultural needs of Caribbean woman

A West Midlands council has apologised and agreed to reimburse a portion of paid care ...

1 year

Regulation & Inspection

News

Foley Grange care home rated Good in first inspection

Ideal Carehomes’ Foley Grange care home in Kidderminster which opened in 2021, has been rated ...

1 year

Regulation & Inspection

News

Skills for Care and The Outstanding Society launch updated Good and Outstanding care guide

Skills for Care and The Outstanding Society have co-produced an updated edition of the Good ...

1 year

Regulation & Inspection

News

Abbeyfield highlights staff shortages after CQC Inadequate rating

Housing charity Abbeyfield has acknowledged issues due to staff shortages at a care home rated ...

1 year

Regulation & Inspection

News

Care home resident ‘did not always receive the services he paid for’

A care home operator has agreed to apologise and pay a ‘symbolic payment’ of £750 ...

1 year

Regulation & Inspection

News

Nexus celebrates near perfect customer review score

Nexus Home Care Services has achieved a near perfect 9.9 out of 10 score on ...

1 year

Regulation & Inspection

News

Ombudsman recommends care home refund overcharged resident

Ideal Carehomes has been instructed to pay a refund to the family of a resident ...

1 year

Regulation & Inspection

News

Sixteen care homes currently rated ‘red’ by Kent County Council

Admissions embargoes on local authority placements are in force at 16 care homes in Kent, ...

1 year

Regulation & Inspection

News

Care home nurse who swore at and slapped resident suspended for two years

A care home nurse who swore at a resident and slapped their hand has been ...

1 year

Regulation & Inspection

News

HC-One apologises for lack of accurate and complete records following Ombudsman complaint

HC-One has apologised for uncertainty caused by a lack of accurate and complete records after ...

1 year

Regulation & Inspection

News

Ideal Carehomes celebrates top marks for Stoke-on-Trent care home

Ideal Carehomes’ Coopers Croft service in Stoke-on-Trent has received a 10 out of 10 rating ...

1 year

Regulation & Inspection

News

Council wrongly included £20k gift money in woman’s care cost calculations

North Yorkshire Council has been told to re-calculate how much a woman should pay for ...

1 year

Regulation & Inspection

News

New CQC assessments to begin in November

From 21 November the Care Quality Commission will start using its new single assessment framework ...

1 year

Regulation & Inspection

News

Advinia says ‘lack of funding’ contributed to Inadequate CQC rating

Advinia Healthcare has said a lack of authority funding contributed to a care home’s Inadequate ...

1 year

Regulation & Inspection

News

Parklands Care Homes celebrates Very Good Care Inspectorate rating

Urray House, part of the award winning Parklands group, has been rated Very Good in ...

1 year

Regulation & Inspection

News

Edinburgh care home scores top marks for supporting wellbeing

A family owned care home has become one of a handful in Edinburgh to receive ...

1 year

Regulation & Inspection

News

Domiciliary care provider unlawfully prevented people from leaving their homes

Three people were “unlawfully prevented from leaving their homes” at a Plymouth domiciliary care provider, ...

1 year

Regulation & Inspection

News

Balhousie Care Group ‘desperately disappointed’ by Care Inspectorate report

Balhousie Care Group has said it is “desperately disappointed” by gradings issued by the Care ...

1 year

Regulation & Inspection

News

Hallmark home receives Outstanding rating

Team members and residents at Hallmark Care Homes’ Kew House are celebrating after receiving an ...

1 year

Regulation & Inspection

News

Investigation reveals catalogue of allegations against closing care homes

A BBC investigation has revealed 46 allegations of sexual abuse, neglect and assault made over ...

1 year

Regulation & Inspection

News

Athena Care Homes says ‘robust action plan’ in place after care home rated Inadequate

Athena Care Home has said a “robust action plan” is in place to address areas ...

1 year

Regulation & Inspection

News

Care Inspectorate launches guidance on support for vegans and vegetarians

The Care Inspectorate has partnered with charity Vegetarian for Life to produce guidance on good care ...

1 year

Catering

News

Colten Care celebrates Outstanding rating for Dorset care home

Colten Care’s Abbey View in Sherborne has celebrated being rated Outstanding by the CQC.

1 year

Regulation & Inspection

News

Home Instead Scotland offices celebrate 5-star ratings

Three Home Instead offices owned by Suhail Rehman and his team have achieved 5-star ratings ...

1 year

Business

News

Care providers should promote complaints process, says watchdog

The social care ombudsman is calling for care providers to “up their game” by including ...

1 year

Regulation & Inspection

News

CQC finds ‘same issues’ at troubled care home eight months after takeover

The CQC has found the “same issues” at an Inadequate Cornwall care home eight months ...

1 year

Regulation & Inspection

News

Sanders Senior Living celebrates Good care home rating

Sanders Senior Living’s The Belmont care home in Worcester has been rated Good in all ...

1 year

Regulation & Inspection

News

Excelcare pledges ‘swift and effective’ action after Inadequate care home rating

Excelcare has promised to act “swiftly and effectively” to tackle issues after its St George’s ...

1 year

Regulation & Inspection

News

Hallmark celebrates Excellent Welsh care home report

Hallmark Care Homes’ Ty Enfys Care Home in Pentwyn has been rated Excellent in all ...

1 year

Regulation & Inspection

News

Council admits ‘mistakes’ after man with dementia left unsupported in hotel

A West Yorkshire council has admitted “mistakes” and issued an apology after a man living ...

1 year

Regulation & Inspection

News

Renaissance Care celebrates five-star Care Inspectorate report

Renaissance Care’s Cowdray Club care home in Aberdeen has been rated Very Good in all ...

1 year

Regulation & Inspection

News

Yorkshire care home gets top marks in first inspection

A care home in East Riding, Yorkshire has been rated Outstanding in its first inspection

1 year

Regulation & Inspection

News

RMBI Care Co celebrates Outstanding rating for Suffolk care home

RMBI Care Co’s Cornwallis Court in Bury St Edmunds has been rated Outstanding by the ...

1 year

Regulation & Inspection