Care home management consultant Fulcrum Care has appointed Karen Johnson as head of quality assurance.

Johnson has 25 years’ experience focused predominately on quality and operations for elderly care. From a career working in care home inspection turnaround, followed by senior operational and strategic roles, Johnson was most recently clinical director and chief nurse at care home provider HC-One.

Fulcrum Care’s chief executive Tony Thiru said: “This is an exciting moment for Fulcrum as we look to expand the business after continued growth and development. We are delighted to have Karen join us at such a pivotal time. Her arrival enables us to develop and implement an extended service and product offering to the sector in a way that will be a gamechanger for smaller providers.

“Karen is passionate about the delivery of safe, reliable quality care for all and uses her knowledge and experience to ensure policies and procedures are evidence-based and a useful tool to make a manager’s life easier and to give owners and investors the insights they need to strengthen care and commercials.”

Johnson said: “I am delighted to be joining Fulcrum and to be part of the upward trajectory of the firm. In the future for the industry, and as part of Fulcrum’s offering, I want to see the support that larger providers can give, such as support services and teams of experts, be available to everyone, even owners with one care home. I want to deliver the level of support that big providers take for granted and bring the skills and experience that I and the team at Fulcrum have and make them available to everyone.”