Care provider ordered to pay £10k for ‘catastrophic’ care failure

A Bradford care provider has been ordered to pay £10,181 at Bradford Magistrates’ Court for failing to protect a resident from avoidable harm.

Greystones Nursing Home in Bradford was fined £5,000 and order to pay costs of over £5,000 following prosecution by the CQC.

The court heard how William Allen (known as Billy), who sadly died on 1 March 2020, suffered 23 falls at the home, including six incidents which resulted in him being admitted to hospital.

The court found the nursing home failed to take sufficient action to mitigate the risk of falls reoccurring with risk assessments and care plans not being reviewed and updated after each incident as required.

In addition, the court found the provider failed to ensure safe medicines management in relation to Mr Allen’s care.

Sheila Grant, CQC deputy director of operations in the north said: “Billy was catastrophically let down by the care he received from Greystones Nursing Home, which led to him being exposed to a significant risk of avoidable harm.

“It failed in its duty to protect him, in a place he called home, where he should have been safe and receiving the best possible care to meet his individual needs.

“This fine is not representative of the value of his life, but this, and the prosecution reminds all care providers they must always ensure people’s safety and manage risks to their wellbeing.

“The majority of care providers do an excellent job but when they don’t, we can and will take action to hold them to account and protect people.”

A Greystones Nursing Home spokesperson said: “We recognise there were deficiencies in the care afforded to Mr Allen. We are sorry for that and we accept the findings of the court along with the fine imposed.

“However, as recognised by CQC in our most recent inspection, the service offered by Greystones has improved dramatically since the index events in 2019/20 under its new management.

“Greystones is committed to ensuring that its residents are safe and cared for in a warm, welcoming and therapeutic environment.”

Greystones was rated Good in all categories by the CQC following an inspection in June 2021.

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