Care South’s Talbot View care home in Bournemouth is one of the latest homes to invest in new technology and implement electronic care plans, ensuring the team can spend less time completing paperwork and spend more time looking after residents. 

The system gives nominated relatives direct access to aspects of their loved one’s care plans as part of a new ‘Family Gateway’, giving unique access to real-time care information and two-way communication with teams. It is easy to use and gives peace of mind to those who are away from their loved ones. It also ensures that all staff members are fully informed of every resident’s care at the touch of a button, which will ensure that everyone is getting consistent and responsive care across all of Care South’s homes.

“Electronic care planning is a really exciting opportunity for us at Care South as care plans are essential to ensuring residents receive the appropriate care for their needs,” 

Angie l’Anson, group practice development lead at Care South, commented. “Not only does it enable our carers to easily access and record notes at the point of care, but it also facilitates the management and auditing of care plans and notes from anywhere and at any time, giving a better overview of all care needs. Research suggests that it leads to improved care delivery, a more person-centred approach and meeting both medical and social needs, which saves time and results in a higher quality of care with residents. 

“So far, it has been a great success. Our team has embraced the changes and can really see the benefits to both residents’ and their own working days. They enjoy how interactive and easy the system has been to use, even for our employees who are not used to smartphones and computers.” 

Talbot View is a 59-bed care home in Bournemouth that offers residential and dementia care.