Wakefield care home joins select band with Outstanding in all five areas

Residents and staff at Hepworth House show off their Outstanding rating
Residents and staff at Hepworth House show off their Outstanding rating

Ideal Carehomes’ Hepworth House care home in Wakefield has become one of a handful of care homes in England to be rated Outstanding in all categories.

The inspection of the purpose-built care home, which provides personal care for up to 66 people, took place in October.

Home manager, Helen Batty, said: “I am immensely proud of everyone that has contributed to this outstanding report. Thank you to our incredible team at Hepworth House for their continued dedication to providing the very best person-centred care and to our amazing residents and their families for their unwavering support. We couldn’t have done it without you!

“To be truly outstanding we have to continuously work to maintain and consolidate what we have achieved and continue to seek to improve further the quality of our provision.”

Inspectors described Hepworth House as a “home from home” and commended its management for creating a “living environment that ensures that they have all the usual home comforts, but with the added bonus of excellent individual care when required”.

One resident commented: “Staff do anything you would like them too, they are good, caring people. They are very patient, and they ask if there is anything I am worried about.”

Sheila Grant, CQC head of inspection for adult social care, said: “When we inspected Hepworth House, we were extremely impressed by the level of support people received and found a service that provided outstanding care in all five key questions of safe, effective, caring, responsive and well led.

“To achieve an outstanding rating is a huge achievement. The whole team deserve to be congratulated for all their hard work and commitment.”

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