Vida Court in Harrogate has become the third Via Healthcare care home to achieve a CQC Outstanding rating.

The care home which provides personal and nursing care for up to 100 people across eight units joined sister homes – Vida Grange and Vida Hall – in achieving the CQC’s top rating following an inspection in December.

Sharon Oldfield, Vida Court home manager at Vida Healthcare, said: “We are extremely proud of the Vida Court team. It is a privilege to work with people who are so focused on enriching residents’ lives and providing the highest quality of care. We are delighted that our inclusive and open working environment, alongside the hard work and creativity of our team has been recognised by the CQC. We are committed to developing, promoting and implementing innovative methods of care to deliver an outstanding service to our residents.”

The inspection highlighted the exceptional dementia care that is provided. Staff’s exceptional creativity when following best practice guidance was applauded, particularly when it comes to ensuring resident’s care and support needs are met. Person-centred care is prevalent throughout the service, and this includes how people wish to be cared for at the end of their lives and approaching difficult conversations.

The report also highlighted that Vida’s ethos of ensuring excellence in clinical and dementia care provision shines through, with senior leaders and staff underpinning Vida’s values. The CQC referenced the innovative care that is led by the latest research and professional literature and fully embedded throughout the service. Staff described an inclusive, open working environment, with a strong framework of accountability by the management team to monitor performance and risk.

James Rycroft, managing director at Vida Healthcare, commented: “The commitment of the team at Vida Court, highlighted in the inspection report, is what makes our service outstanding. Securing an Outstanding rating for all of our care homes is an incredible achievement, and really sets us apart from other care home operators in the UK. Our staff are our greatest asset and I would like to thank them all for their dedication. They all have a clear understanding and respect for our core values which underpin our service; very important people, in it together, detail oriented, always kind, which in turn is reflected in the care we provide to our residents.”