The Orders of St John Care Trust (OSJCT) has migrated to a cloud communications solution as part of its digital transformation programme.

OSJCT said residents and staff will benefit after it partnered with Maintel to drive its digital transformation through RingCentral’s cloud solution.

John Downer, OSJCT IT project manager, commented: “This solution will enable us to better connect with our residents and staff across our network of residential care homes in the UK. By partnering with RingCentral, Maintel is helping us transform how our team communicates both with our residents and each other – all within our agreed budget.”

OSJCT said the solution met commitment to improve customer services by updating its legacy telephony system to better support the needs of its residents and clients.

RingCentral’s cloud solution will be supported and managed by Maintel and will support the integration of new features and emerging technologies in the future.

Yogesh Patel, chief growth officer at Maintel, said: “We are looking forward to working closely with The Orders of St John Care Trust to help deliver and support the new RingCentral solution. As a trusted adviser, we are committed to ensuring the Trust reap the full benefits of the solution to boost efficiency and improve both their residents and staff, customer experience.”

Tony McNish, regional vice-president channel sales at RingCentral, added: “We are pleased to be working with Maintel to provide The Orders of St John Care Trust with a modernised cloud communications solution that will provide a more efficient and user-friendly experience for their staff and residents.”