CareLineLive acquires care software platforms
Financing for the transaction was provided from a recent investment round with Oakglen.
CareLineLive’s total number of home care customers will increase to 600, managing more than 15,000 carers across the UK, Ireland, Jersey and Australia. These customers range from the small agencies to large scale enterprise customers, and include multiple local authorities and NHS trusts.
Working with the home care agencies and industry, CareLineLive provides home care operators a cloud-based homecare management system. Its platform leads to increased efficiency, capacity and compliance through digitalising workflows, automating procedures, and decreasing overheads.
CareLineLive’s founder and managing director Josh Hough said: “We’re very pleased to welcome CareFor IT and Ulysses staff and customers to the CareLineLive family. This acquisition will ultimately help to create one of the strongest all-in-one home care management platforms in Europe which aims for the highest customer service and satisfaction. We look forward to the journey ahead, as we continue to drive quality standards in home care in the UK and beyond.”
Richard Bedford, who stays with the acquired business as sales director, added: “We are excited to be join with CareLineLive and help drive quality care for agencies and their clients. For CareFor IT and Ulysses customers it is very much business as usual on the platforms they are familiar with, with access to the wider range of tools and resources that CareLineLive offers if and when they would like to switch over. CareLineLive’s comprehensive and intuitive platform, and its accreditations with NHSX, NHS Digital, Cyber Essentials and ISOs will bring innovation, compliance and many more benefits to our customers. These new tools and capabilities will further support our existing customers, and we look forward to the opportunities it brings.”
Polestar’s Richard Hall commented: “We see CareLineLive as a stand out healthtech performer in the domiciliary care space, exhibiting strong organic growth and now, with the backing of Oakglen able to augment this through a targeted programme of acquisitions. We are excited to assist them as they continue on this journey in the UK and overseas.”