A care provider has developed an AI assistant which aims to improve compliance and outcomes, save time and improve productivity.

Paul Nery, managing director and founder of Rose Care Group, has founded tech company Quik-AI to develop the Carey-AI platform. The platform has already been rolled out across Rose Care Group’s ten homes across the West Country.

The Carey-AI platform can review and audit care plans, carry out daily monitoring, suggest best-practice care improvements, point users to further information, and analyse trends and patterns. Users interact with the platform by asking “Carey” questions and giving commands.

Nery, who has a degree in computer science, said he developed the platform to tackle deepening challenges around compliance. “Case complexity is rising  –  how are we going to keep pace when already people are put off in our sector because they’re thinking I have to do so much compliance work?” he said. “We have done some statistical analysis, and our managers reckon that they’ve saved around five hours personally per week each, while senior carers are saving around an hour a day. Average compliance in care planning is around 80% and we are seeing the stats rise to 95% for everybody.”

The platform is used by senior staff including the quality assurance director, area managers, home managers and senior carers. Rose Care Group has already changed practice based on information highlighted by Carey, after asking the platform for an incident report covering the last month.

“It turned out that one site had most of its events occur on a Friday, so we adjusted our staffing duties on the Friday to mitigate the effects of those incidents,” said Nery. “We have definitely caught more incidents than we would have in the past just off the back of that change.”