Care directory launches real-time scoring system

Care directory Autumna has teamed up with partners including Care England and Care UK to launch a real-time scoring system for care homes.

OpenScore provides a live score out of 10, based on data points that are updated every 24 hours. These include regulatory ratings and audits, daily visitors’ reviews information about registered managers and food hygiene ratings.

Debbie Harris, Autumna founder and managing director, said: “Not only is this intended to improve standards by giving more control to the care provider to improve their services proactively, but the tool will also address one of the biggest challenges facing the social care sector: trust and transparency for the public.”

Martin Green, chief executive of Care England, said: “OpenScore stands as a pivotal development for care providers, commissioners, and the public alike, promising to elevate care standards across the board. Particularly in light of the challenges faced with the CQC, the system aligns with our ongoing efforts to advocate for a balanced approach to inspections, ensuring that improvements are recognised and prioritised alongside the identification of risks. We see OpenScore as a game-changer that will foster a better, more transparent care system for everyone.”

Autumna said the system will allow care homes to differentiate themselves and showcase improvements between CQC inspections.

Autumna has partnered with Care England, LaingBuisson, Care UK, Legal & General, Let’s Go Create, University of Kent, Virgin Money, Stephens Scown Solicitors, , Person Centred Software and CASPA, to launch the new tool.

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