Care provider Agincare has launched a website and new digital tools as part of a multi-million pound digital transformation strategy.

The company has redesigned its website to simplify the process of finding care. Its new Care Options Tool asks users to answer a few questions about their needs and requirements online and presents them with the best options. The tool then connects them with Agincare’s expert care advisors over the phone who can explore care options in a more intimate and personal way.

Family members can use the website to stay informed about their loved one’s care with real-time updates through online portals to care management apps OneTouch and Nourish. 

Agincare has also introduced technology that enables team members to deliver more responsive and effective care, with discreet sensors that send real-time health and well-being data to an online dashboard. Admin teams can track changes to social care protocols through new software, recruitment teams have streamlined hiring processes using a bespoke digital platform, and the finance department now has access to more in-depth reporting. 

Agincare team members can now access their pay as soon as they have earned it through the use of an innovative new app, which helps to avoid unnecessary debt or bad credit.  

Director of sales and marketing Adam Luckhurst said: “We have always embraced new technologies to not only assist our teams but also to support the people we care for and their families. It is hugely important that new digital tools put people first rather than add unnecessary barriers.”