Accel-KKR invests in CareLineLive

Technology-focused investment firm Accel-KKR has made a made a majority investment into homecare software company CareLineLive.
The funding will be used for CareLineLive’s growth, expansion and product development.
Founded in 2014 by entrepreneur Josh Hough, CareLineLive provides an all-in-one cloud-based platform for homecare agencies, integrating staff scheduling, client visits, patient records and invoicing. The company stated it supports hundreds of care providers across seven countries.
Hough said the investment would help accelerate the company’s growth and international reach, adding: “Our vision has always been to make homecare better for everyone through the use of technology, for providers, carers and clients.
“This investment helps bring that future closer. Accel-KKR’s long track record of helping software companies grow is what I am most excited about. Their experience and resources will help us to grow our team, enhance our product, and deliver even more value to our customers.”
A portion of the funding will be used to establish a customer support presence in Australia, enabling round-the-clock service. Hough said: “As our UK team finishes for the day, the Australia team will begin, meaning we’ll be able to support customers at any time of day.”
The full transaction value is undisclosed, but the investment also facilitates an exit for early backers Oakglen and Haatch. Hough said: “We’re incredibly proud of the progress we’ve made over the last decade and I’d very much like to thank both Oakglen and Haatch for their support. This marks an exciting new chapter with Accel-KKR.”
Maurice Hernandez, managing director at Accel-KKR, commented: “No matter where they serve, home care providers want to focus on delivering responsive, respectful and personalised care. Technology can help carers and agencies improve efficiencies, maintain compliance and grow while being focused on their clients’ wellbeing. We’re excited to back CareLineLive and help Josh and his team continue to build market-leading solutions in this category.”
Hough said he and the senior management team will remain with the company for the foreseeable future, saying: “There’s a long-term plan in place, but it’s very much business as usual.”