Registered UK charity and care provider Ambient Support has introduced Access Health, Support and Care (HSC) digital care planning and compliance software.

Ambient, which provides care and support services in more than 110 locations across the UK, is currently live with the system in 33% of its mental health settings.

“We are absolutely passionate about providing the best quality care and support to people in our services,” said Lee Hodgson, chief information officer at Ambient.

“Through our partnership with Access HSC, we expect to see a substantial reduction in operational costs and increased efficiency, as well as an improvement in quality and oversight of services.”

The Access HSC care planning software will digitise 90% of the care planning pathway, replacing handwritten documents to enhance the accuracy and accessibility of information and reduce the amount of time spent on administrative tasks.

The system will be rolled out nationally to all services, which includes mental health, learning disabilities, and older people’s support by the middle of 2023, as part of Ambient’s ambitious digital strategy.

Meanwhile, Access HSC care compliance software will help monitor and manage governance, regulatory compliance, care audits and clinical compliance, allowing managers to easily identify if essential checks and audits are up to date.

At the locations where Access Care Compliance has already been rolled-out Ambient is seeing 100% audit returns, as data no longer needs to be entered manually, demonstrating the ease of using the system locally and the efficiencies made.

Another benefit of the flexible and configurable care planning software is that it allows plans and timesheets to be securely shared with clients’ families, carers and healthcare professionals through a mobile app.

“Being able to share information with families will help them to feel assured that their loved ones are being well supported, as they have sight of the personalised care they are receiving,” explained Hodgson.

The software also features an electronic medication administration record (eMAR) functionality, which gives prompts and instructions when medication is due, records when medication is given and flags up if medication has been missed. This will reduce the chance of missed medication or errors, and support continuity of care.