Scotland’s care home regulator has praised a Care UK home in Falkirk after its recent inspection.

The Care Inspectorate has given a Falkirk care home its seal of approval, with relatives and residents praising the caring and attentive team members. 

The Care Inspectorate (CI) report marked Care UK’s Caledonian Court as ‘very good’ and ‘good’ in all categories.

The home was awarded a ‘very good’ rating in supporting people’s wellbeing, leadership, team members, planning care and support and was rated ‘good’ in the environment category.

Inspectors praised the team at Caledonian Court for its courteous and respectful care. One family member said: “Everyone listens – it’s a wonderful place.”

The team was recognised for its one-to-one care, responsiveness, and flexibility, which establishes trusting relationships and ensures that residents are treated with dignity and respect.

The report also acknowledged the impressive range of communal areas at Caledonian Court, including lounges, activity rooms, a cinema and garden, which helps relationships blossom and creates a nurturing environment for residents to thrive. Caledonian Court was described as a welcoming, spacious place, where people are put at ease.

Inspectors noted how family members fostered good relationships with team members, built on trust, and how their views and preferences were sought after “in a spirit of genuine partnership”.

The CI report also highlighted that there is a strong culture of transparency, with team members feeling that managers are approachable and visible. Inspectors also noted that the team felt empowered by managers.

David Currie, home manager at Caledonian Court, said: “I am incredibly proud of the team here at Caledonian Court, and to lead such a caring and determined team.

“Our ratings are testament to everyone’s hard work and the high-quality care we provide for residents every day. We are committed to ensuring all residents receive a personalised and tailored approach to care, in a dignified, professional and caring manner.

“We are all thrilled to have received this official praise from our regulator and look forward to celebrating with the residents soon.”