Ideal Carehomes’ Coopers Croft service in Stoke-on-Trent has received a 10 out of 10 rating from reviews website, carehome.co.uk

Carehome.co.uk gives its reviewers the opportunity to rate a care home in 13 different categories, including staff, safety, food and drink, facilities and cleanliness, as well as write about their experiences. Coopers Croft has so far received 5 out of 5 stars overall in every review.

Alex Field, home manager at Coopers Croft, said: “I am extremely proud of our team for achieving a 10 out of 10 rating on carehome.co.uk.

“The kind words written about our home and staff by residents and their families are truly heart-warming. We work hard as a team to meet the individual needs of our residents and offer the very best person-centred care, so it is wonderful to receive such glowing feedback.”

Coopers Croft’s first resident, 88-year-old Raphael Elias, said: “As time has gone on at Coopers Croft, I have gone from strength to strength. I’ve seen the Coopers Croft family grow and I’m very happy to be part of it.”

One review from a resident’s relative read: “This is a care home of the highest possible standard providing excellent quality care by highly professionally qualified, caring and diligent staff in a very conducive environment. 5 star care home that will satisfy all the needs of its diverse residents!”